Service Request

Clean layout • fast entry • fewer “where do I put this?” moments

Requester

Who’s submitting this request?

This is used for follow-up and routing.

Shows up in the board for quick accountability.

Routing

Where should this go?

Sends notification to the selected service team.

If yes, we’ll ask for Trade-In Yard Location.

Machine

What are we working on?

1/27/2026

Choose a date.

Submit Serial/Unit Number
If barcode scanner doesn’t work, enter manually.

Wire this to your scanner capture later (keypress buffer).

Items to be Worked On

Quick checkboxes for common tasks.

Checked: 0
Typical Item
Do Work
Need Estimate
Power Wash Entire Unit
Remove Customer Decals
Basic Safety Check
Complete Bob/Doosan Check Form
W/O Estimate for Entire Machine
Add or Remove GPS

Describe Request Work

Add details. Use Do Work / Need Estimate per line.

Checked: 0
#
Work Requested
Do Work
Need Estimate
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No files selected.
Service Dept note: reply-all to the original email with the WO number once created, estimates/updates, and mark “Complete” when ready.